Questions, answered.
Clarity for teams choosing between legacy messaging and a true AI communication platform.
Frequently asked questions
From architecture and deployment to AI security and automation.
What is Aliao AI?
Aliao AI is a unified communication platform combining business messaging, AI agents, customer engagement, private communities, CRM and marketing automation. It replaces fragmented point solutions with one context-aware system.
Is Aliao another team chat app?
No. Messaging is the interaction layer, but Aliao connects every conversation to customer intelligence, knowledge, workflows and autonomous agents. It is designed as an AI communication operating system.
Which customer channels does Aliao support?
Aliao brings together native messaging, WhatsApp, Telegram, email, SMS, push notifications and in-app conversations, with more channels available through APIs and webhooks.
Can we deploy Aliao in our own infrastructure?
Yes. Enterprise customers can choose Aliao Cloud, dedicated regional hosting, private VPC or on-premise deployment based on their security and compliance requirements.
How does Aliao protect our data when using AI?
Customer data is not used to train shared models by default. Enterprise controls include approved model routing, data residency, retention policies, human approval gates and complete audit trails.
Can developers build custom agents and integrations?
Yes. Use Agent Studio, APIs, webhooks, tool calling, plugins and MCP to build agents that connect with your existing stack and business processes.
AI powers every conversation.
Bring your team, customers and AI agents together.